• FAQs

    Frequently Asked Questions

    When and where is Live Fest™ Located?

    • Live Fest™ will be held Saturday, December 14, 2024 outside on the driving range of the The Ritz-Carlton Naples, Tiburón
    • 2620 Tiburón Drive, Naples, FL 34109

    What is a general admission ticket?

    • A general admission ticket allows access to the festival grounds. Food and beverage is available for purchase.

    What if I am unable to locate my tickets I purchased online?

    • If you purchased your tickets online, you should have received an email from ETIX.

    What happens if it rains?

    • Live Fest™ is a rain or shine event. No refunds will be given due to inclement weather.

    Where can I park?

    • Live Fest™ offers a variety of parking options. All Live Fest lots will open at 3:00 PM. Complimentary shuttles will be provided to and from Tiburón Golf Club throughout the evening.

    Where is handicapped parking?

    Can I ride my bike to Live Fest™?

    • There will be a safe location for bike storage outside the festival grounds.

    Is there a minimum age requirement?

    • There is no minimum age requirement. Up to two (2) children under 10 years of age receive complimentary general admission with a ticketed adult.

    Where is lost and found located?

    • Lost and Found is located at the Security Tent inside the festival grounds.

    Is re-entry permitted?

    • Re-entry is not permitted.

    Will there be merchandise for sale?

    • Limited edition merchandise will be available for purchase.

    Can I bring a chair?

    You may bring a chair in to General Admission. No chairs will be permitted in the Ave Maria Live Pit, Garrison Brothers Live Fest™ Club or Private Suites.

    What can/can’t I bring?

    Visit the Security Policies page for a list of permitted and prohibited items.